I had the opportunity to take Technical Report Writing (Working Words course) years ago when I was a Wyeth Pharmaceuticals employee. Looking back on my career (including 26 years in pharmaceutical manufacturing), this was the best course that I have ever taken up to now. This course focused on technical report writing, but the skills learned positively impact all writing and other forms of communication. Based on my personal experience, I highly recommend Working Words, Inc.

I have worked with Curtisy on multiple projects at Wyeth Vaccines, Purdue Pharma, and Elan Drug Technologies over the past 11 years. Curtisy and Working Words have been a tremendous asset to me over the years and I have worked with her to implement the Working Words investigation methodology and training at the sites mentioned above.

The Working Words investigation methodology is the best-in-class investigation tool in the industry and has yielded exceptional results everywhere I have implemented it. I have worked closely with Curtisy on multiple training and system improvement projects for investigations and SOP writing skills and I have found Curtisy to be one of the most professional and competent people I have worked with in the industry. I would highly recommend Curtisy for investigation system remediation and training and any document driven system improvements.

Curtisy is an extremely reliable, results oriented, vendor who provides a key service to the pharmaceutical quality arena – building effective writing processes! I have used her services numerous times all with results that helped lower the cost of quality and as such improved the bottom line. I highly recommend Curtisy for any business need involving the need to improve or create an effective writing process.

Working Words provided training to scientists in our department on precision and clarity in writing regulatory and other documents. The training was hands-on and very interactive, and the course they constructed was engaging to all participants as it made use of writing examples the trainees wrote themselves. It created a lasting improvement in the processes and output and was very successful. The customized approach of the training, combined with Curtisy’s insight and expert knowledge of the subjects, made this training one of the best I had ever seen.

Curtisy has this unique ability to adapt the best of her expertise, knowledge and experience to your specific needs. As a result the products delivered generate great and sustainable results.

Curtisy helped our firm capture our grantseeking workshop and produce a reader-friendly guide intended to supplement our workshops and also to “stand alone” for those who could not attend.

What an amazing, easy, positive, productive experience! She took our transcripts, notes and discussions and quickly turned them into an organized, readable, clear guide that has been used by over a thousand organizations since. They never missed a deadline and the ease with which they worked gave us the confidence to tackle a project like this. Without them, I doubt we’d have had the ability or courage! Working Words is our first choice for writing and editing assistance.

Curtisy Briggs and her company Working Words provide a unique service in teaching business and technical writing which is tailored to your business. All activities and examples are from the company’s business, making their sessions extremely relevant. Curtisy and her staff are dedicated to doing what’s right for the client, rather than providing a cookie cutter approach. They are excellent at the process of needs analysis which results in a product that fits the bill.